Privacy Policy
This Privacy Policy explains how ZapuskHQ, operated by Margulan Kuatbayev (“we,” “us,” or “our”), handles personal information when you visit our website, contact us, purchase a Framer template, or request a template customization service.
Information We Collect
The information we receive depends on how you use ZapuskHQ. It may include:
Contact details: Your name, email address, and information you send through a form or support request.
Order details: The product or service purchased, purchase date, and information needed to deliver your order and provide support.
Customization materials: Content, images, brand information, and other materials you provide when requesting template customization.
Website activity: Information about visits and interactions collected through the analytics tools used on our site.
Please avoid sending sensitive personal information unless it is necessary for your request.
How We Use Your Information
We use this information to deliver purchases, complete agreed customization work, answer questions, provide support, maintain and improve the website, and handle legal or accounting obligations. We may also use limited information to protect the site and address suspected fraud.
If you separately sign up for marketing emails, we use your email address to send the updates you requested. You can unsubscribe using the link in those emails.
Checkout and Service Providers
Payments are handled by Lemon Squeezy, which acts as the merchant of record for purchases through our checkout. Lemon Squeezy collects and processes the payment and billing information needed for a transaction under its own privacy policy. We receive the order information needed to deliver your purchase and assist you; we do not receive or store your full payment-card number.
We also use Framer to host our website. Depending on the features we enable, other providers may help us manage email, forms, analytics, or customer support. We share information with providers only as needed for those purposes, or when disclosure is required by law. We do not sell your personal information.
Analytics and Cookies
Framer’s built-in analytics helps us understand overall website activity without using analytics cookies. If we enable Google Analytics, it may use cookies or similar technologies to measure visits and interactions. Where consent is required, we will ask for it before enabling non-essential tracking and provide a way to manage your choice.
Other services embedded on the site may have their own cookies or data practices. We will update this policy if we add tools that materially change how visitor information is collected.
Legal Grounds and Retention
Where data-protection law requires a legal basis, we process information as needed to fulfil a purchase or service request, comply with legal obligations, pursue legitimate interests such as site security and support, or act on your consent, including for optional marketing or analytics where required.
We keep personal information for as long as needed for these purposes. Order records may be kept longer where required for accounting, tax, or dispute resolution. You can ask us about the information we hold concerning you.
Your Choices and Rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, or object to certain uses. You may also withdraw consent where we rely on it. To make a request, email info@zapuskhq.com. We may need to verify your identity before responding, and some information may need to be retained where the law requires it.
Security and International Processing
We take reasonable steps to protect the information we handle. No online service can guarantee complete security. Because our providers may operate in different countries, information may be processed outside the country where you live, subject to applicable legal requirements.
Updates and Contact
We may revise this policy when our services or data practices change. The updated version will be posted here with a new date. For privacy questions or requests, contact info@zapuskhq.com.